Terms & Conditions

Please carefully read the following Terms & Conditions before using the KKPires.com Web site (the “Site”). By accessing this Site, you agree to be bound by these Terms & Conditions. These Terms & Conditions may be updated from time to time. Accordingly, you should check the date of the Terms & Conditions (which appear at the end of this document) and review any changes since the last version. If at any time you do not agree to these Terms & Conditions, please do not use this Site.

ORDER TIMELINE 

The majority of products on KKPires.com are made to order unless otherwise stated. Orders take 2-6 business days to process before shipping. Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.

MADE TO ORDER DISCLAIMER

The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being made to order.

Please check item description for product care instructions. Your product(s) can be damaged if care instructions are not followed.

SHIPPING

After your order is inspected for quality it is shipped direct to you from our production partners. If you are purchasing multiple items you may receive items in separate shipments. You will not be charged additional fees for partial shipments.

Shipping times to outlying US territories may take longer to arrive than mainland orders (As you are likely aware if you live in one of these territories.)

International shipping (if applicable)

We happily support and love our international customers. KK Pires™ is not responsible for duty or brokerage fees for international shipping. These charges come from your country during importation of your package.

RETURNS

Once payment is received we begin making your order. Because items are made to order we are unable to offer refunds.

EXCHANGES

We only replace items if they are defective or damaged. Please contact us within 5 days following delivery of your product if it is damaged. We may require that you provide photos of damage or defects before a replacement will be sent.

PRODUCT GUARANTEE

We guarantee that our products are as described in our product listing. If you feel there is a discrepancy in your order please contact us about the problem within 5 days.

Please do not send your purchase back to the manufacturer.

Updated 7/5/2018

Always FREE Shipping in the US. (no minimum, no code required) Dismiss